It’s the
most
wonderful time
for eCommerce
Questions about carrier deadlines, surcharge rates, and more?
Our Customer Support team is here to help you throughout these exceptionally busy months.
Important DATES
Peak Season:
October 1, 2024 – Jan 31, 2025
28
NOV
29
NOV
02
DEC
24
DEC
25
DEC
26
DEC
(Canada & UK)
31
DEC
01
JAN
28
NOV
29
NOV
02
DIC
24
DEC
25
DEC
26
DEC
(Canada & UK)
31
DEC
01
JAN
Important Information to Remember
Our warehouses will be open 7 days a week during Peak Season (11/1 – 12/31) for our Fulfillment clients.
Additionally, special projects may not be possible during 11/1-12/31. Please, reach out to Customer Support with questions.
Peak Surcharge Details
Coming soon – watch this space for more details.
LVK will be servicing customers as follows between October 1 and January 31.
-
- Compliant Shipping Plans will be received within 10 business days
- B2B and D2C standard orders will be fulfilled within 5 business days
- Expedited orders will be fulfilled within
- 3 business days
Marketplace (Amazon, Walmart, etc.) orders will be fulfilled within 2 business days
Black Friday: All inventory must be delivered to your LVK Fulfillment Center no later than October 25, 2024 to allow time for proper receiving and slotting.
Services Not Offered During Peak Season
Due to the volume of orders during peak season, LVK will not be offering the following services between November 1 and December 31:
-
- Requests for complex special projects, such as barcoding and kitting; please reach out to the LVK Support team for special requests.
- Returns processing will be delayed during Peak season. We will resume standard processing on January 31, 2025
Warehouses will be open 7 days a week during peak season. Refer to LVK’s Holiday Observance schedule.